F A Q

Frequently Asked Questions

 

How long will my order take? 

5 - 7 working days. 

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How do I know if I am ordering the correct size?

Each product has a size chart available for you to make 100% sure you are ordering the correct size. You can measure your child and make sure the item will fit them.

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Can I return my branded item?

Under no circumstances are we able to accept any branded products. Once the product has been branded , we are unable to return it to its original condition, therefore the item will need to be discarded. 

Please ensure that you are 100% happy with the themes / names / dates you have selected for your item. 

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Can I return my unbranded orders?

Yes, you can. Please ensure you return your order within 7 days of purchasing. The client needs to arrange their own courier to our address in Parow, Cape Town. 

If stock is sold out, how will I know when more will be coming in?

Please pop us an email and we will be able to update once more stock has arrived. hello@daedreaming.co.za

Do you ship nationwide?

Yes, we ship nationwide at a flat rate of R95.00.

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Where do I pick up my order from, if I do not want shipping?

You can collect at our factory, 21 Junction Road, Parow Industrial, Cape town. 

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If you still have any questions that we did not answer above, please email us on hello@daedreaming.co.za

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